Our OAC brand and culture focuses on creating a welcoming space for all guests and members. Come and refresh your hospitality skills in making a caring first impression, providing empathetic listening, and dealing with complaints. Based on the principles of the world-recognized  BC Superhost program, this 90-minute fun and interactive workshop will help boost your confidence in volunteering at OAC. March 17, from 1:30-3 pm   |   Room #TBD |    facilitator – Gaileen Woytko